Frequently Asked Questions
Everything you need to know about SentiTrack pricing.
What's included in the Starter plan?
The Starter plan includes AI threat detection for basic scenarios, license plate recognition, support for up to 5 cameras, email and push alerts, driver mobile app access, basic incident reporting, and email support. It's ideal for single-site operators who need core security monitoring.
What's included in the Professional plan?
The Professional plan unlocks the full AI engine with 20+ threat scenarios, advanced LPR with watchlist matching, up to 20 cameras, gate and barrier control via MQTT/ONVIF, automated police dispatch, SOC dashboard, API access with webhooks, trip planning and route booking, priority support, and a monthly business review.
Is there a free trial?
Yes, SentiTrack offers a 30-day free pilot on all plans. No credit card required. You get full access to features so you can evaluate the platform with real operations before committing.
How does billing work for multiple sites?
Pricing is per site per month. Each site is billed independently, and you can add or remove sites at any time. Multi-site operators on the Professional plan get a centralized dashboard to manage all locations from a single interface.
Are there discounts for annual commitments?
Yes, annual billing saves you 15% compared to monthly. The Starter plan drops to $84/site/month and Professional to $254/site/month when billed annually. Toggle the billing switch above to see annual pricing.
What is the Enterprise plan?
Enterprise is a fully custom plan for chains and large fleet operators. It includes unlimited sites and cameras, custom AI model training, a dedicated customer success manager, 99.9% SLA, on-premise deployment option, SSO/SAML integration, custom integrations with ELD/TMS/ERP systems, law enforcement partnership program, 24/7 phone support, and quarterly security reviews. Contact our sales team for a tailored quote.
Are there setup fees?
No. SentiTrack is software-first and works with your existing IP cameras. There are no hardware costs, installation fees, or hidden charges. Onboarding support is included in all plans to help you get up and running quickly.
What's the ROI timeline?
Most operators see a positive ROI within the first 60 days through prevented theft, reduced insurance premiums, and lower security staffing costs. A single prevented cargo theft incident typically covers an entire year of SentiTrack subscription.